Arrival at the Voyage Spa On arrival you will be shown the spa facilities and procedures. For treatments, please check in at the hotel reception.

Treatment Times and Booking Policy

We advise advance booking for all treatments. Pre-payment is required for spa days at the time of booking. Treatment times are detailed in the treatment menu and include consultation and changing time.

Health Conditions

When booking, we kindly ask that you inform us of any health conditions or if you are pregnant so that we can advise accordingly.

Spa Attire For spa days, a robe, slippers, and towel are provided. These may be worn in the spa and treatment suite, and also in the lounge and Terrace Bar.

Cancellation Policy and Late Arrivals

Spa Days Full payment is required upon booking your spa day. Should you need to cancel your spa day with less than 48 hours’ notice, no refunds will be given. For group bookings of three or more, we can hold your spa day reservation for up to 72 hours. Full payment will be required after 24 hours to secure your booking. The same cancellation and refund policy stated above applies.

Spa Treatments Please note, if cancelling an appointment within 48 hours, full payment is required. If you are running late, a courtesy call will help us endeavour to achieve a full treatment time, but this may not always be possible.