Hotel Cancellations

FREE cancellation up to fourteen days before arrival. For cancellations of less than fourteen days prior to arrival date the full charge of the stay will be incurred.

CANCELLATION POLICY & LATE ARRIVALS

Spa Days: Full payment is required upon booking your spa day. Should you need to cancel your spa day with less than 72 hours notice, no refunds will be given.

Spa Treatments: Please note, if cancelling an appointment within 48 hours, full payment is required. If running late a courtesy call will help us endeavour to achieve a full treatment time, but this may not always be possible